Reviewing your communications
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Communications toolkit
The questions you will need to address in the review stage are:
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What change(s) happened as a result of your communications?
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How, when and within which target groups of people (or even groups of people who were not originally targeted) did the changes happen?
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What were the key successes and achievements?
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What were the key challenges and barriers?
- What might you change if you had to repeat or extend the particular project?
Gathering the evidence to communicate back to the PCC or wider chaplaincy
- Take some time to look at what evidence, data and stories you have that answer the above.
- Think about how you can illustrate those answers in ways that will appeal to different audiences.
A good range of evidence you can use for communications would be:
- Data demonstrating shifts (more social media likes/comments, more people attending services, increased numbers at an annual event etc)
- Any story that highlights a key aspect of the project – eg how the chaplaincy as a whole or project impacted, improved, or benefited them.
Review your communications to date
It is also a good time to revisit your objectives and evaluate your communications activity against them. Did your communications achieve what they set out to? If not, can the approach/actions be reviewed and improved upon as you move into this final phase?